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Our Culture

Meet Our Team: ZerorezĀ® Cincinnati Location Manager

Avery Brimmer is the location manager of Zerorez® Cincinnati. Before coming to Zerorez®, he spent a number of years working his way through community college with a number of jobs in the blue-collar industry. As time marched closer for him to transfer to a four-year university, he changed career paths. Next, Avery found himself employed and gaining vast experience in the customer service and hospitality fields. At this moment in life, he still managed to achieve his longtime goal of graduating from college with honors, and soon thereafter started working for Zerorez® Cincinnati. During his tenure at Zerorez®, he has held positions as a trainer, technician manager and base manager. As the location manager of Cincinnati, one of his goals is to provide a one-of-a-kind service that will build a lasting rapport with all Zerorez® first-time and returning customers.

Setting a Standard for Customer Care

Plenty of other carpet cleaning services use "bait and switch" tactics when working with customers. You never know for sure what or who you're going to get from those companies. They promise one thing and deliver something completely different.

Since Zerorez® Cincinnati only employs well-trained and verified technicians, you can be confident that what you ask for is what you are going to get. We understand the importance of supporting our team members and strive to maintain a positive work environment for our technicians. That company culture of support, knowledge and care translates into superior service for you, our customer.

Highly Trained Technicians

We understand that you only want the best of the best to care for your home, and you want to feel you can trust someone who comes to provide that care. Before we send them out into the field, each of our technicians must meet certain requirements:

  • Every Zerorez® technician passes a 15-page technical exam before he or she begins working in the field.
  • Every technician must get your consent before performing any service.
  • Every technician must pass a background check and have no criminal records or DUI's. Every technician is licensed, bonded and insured.
  • Every technician must follow strict company guidelines and uniform codes. We want you and your family to feel at ease and safe with the person providing carpet cleaning services and working in your home.